Knight Signs has an immediate opening for Service / Installation Coordinator. This is a full time position. 

This is a front line position interacting directly with clients and other trades requiring the right applicant to have a professional appearance, a positive attitude and excellent communication skills.

As AN service / installation coordinator at Knight Signs, you will:



As a Service / Installation Coordinator you will be responsible for coordination of all service calls to customers and assisting the Installation Manager. Your responsibilities will include but are not limited to:

  • Create project plan for service calls including communicating required services and activities to all work with Installation Manager, to create project plan for service calls including communicating required services and activities to all parties and follow up constantly to ensure work reflect the service contract agreement
  • Follow up with customers on services performed and troubleshoot any concerns
  • Answer service calls, via telephone requests, email or sales written requests
  • Create work orders and PO’s
  • Arrange for service to take place with a subcontractor or in house service team
  • Communicate and follow up on dates for service
  • Review service details once call is complete and ensure correct charges were invoiced
  • Coordinate maintenance cleaning agreements for corporate clients
  • Create and maintain Master Agent / Subcontractor list, with details of services offered regularly
  • On-call 24 hours service

You will bring :

  • Strong administrative, time management and organizational skills with the ability to work with changing priorities and tight timelines
  • Strong understanding of customer support standards and processes, including problem resolution
  • Effective communications skills, with the ability to listen and persuade
  • Analytical thinking with very good problem solving and troubleshooting skills
  • Ability to multitask on a variety of projects
  • Takes initiative, strong work ethic, can execute and gets things done
  • Post Secondary graduate in Administrative or operations management
  • Understanding of manufacturing, quality and supply chain principles
  • Clear and concise English language abilities, both written and verbal

Knight Signs will offer you:

  • Competitive salary 
  • Rewarding and fast-paced projects
  • Opportunity for growth and career development
  • Secure long term employment with opportunity for advancement
  • Extended Medical Benefit coverage after initial three months

If you are interested in being considered for our exciting career opportunity, please email your resume and cover letter to the Knight Signs HR Department. We thank you in advance for expressing your interest.